07:30-08:00 Registration and welcome coffee at CCIC Shanghai Office

08:00 Departure by bus from CCIC Office

09:00 Arrival to the cruise terminal

9:00-9:30 Immigration control

09:30-10:30 Seminar session

9:30-9:35 Welcome Remarks

9:35-9:50 The Cruise Industry Today: Trends and Outlook - Stefano Generali, Coordinator, CCIC Sport and Tourism Working Group (STWG)

9:50-10:05 MSC Cruises: Company Overview and Vision - Massimiliano Catani, Vice President Hotel Operations, MSC Cruises

10:05-10:20 Managing a Floating City: Cruise Operations & Guest Experience – MSC Hotel Director

10:20-10:30 Q&A Session

10:30 – 12:00 Exclusive guided tour of MSC Bellissima

12:00-13:30 Networking Lunch

14:00 Departure by bus back to CCIC Shanghai Office